Privacy Policy

Effective Date: 01.04.2023

1. Introduction
   Welcome to BIMwala, an online learning platform dedicated to providing Building Information Modeling (BIM) training and consultancy services. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your information.
2. Information We Collect
   We collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other necessary registration details.
• Account Information: Login credentials, course progress, and interactions on our platform.
• Payment Information: Processed securely by third-party payment providers; we do not store credit card details.
• Technical Information: IP address, device information, browser type, and cookies to improve user experience.
• Communication Data: Any queries, feedback, or interactions with our support team.

3. How We Use Your Information
   We use the collected information for the following purposes:

• To provide and manage our services, including course enrolment and learning progress tracking.
• To process payments and maintain transactional records.
• To communicate with you regarding updates, offers, or platform improvements.
• To analyse user behaviour to enhance the platform’s functionality and user experience.
• To comply with legal obligations and enforce our terms of service.

4. Sharing of Information
   We do not sell or rent your personal information. However, we may share information with:

• Service Providers: Third-party vendors assisting in payment processing, hosting, analytics, and customer support.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred with appropriate safeguards.

5. Data Security
   We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and users should take necessary precautions.
6. Cookies and Tracking Technologies
   We use cookies and similar technologies to enhance user experience, track usage patterns, and optimize our services. You can manage cookie preferences through your browser settings.
7. Third-Party Links
   Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Your Rights and Choices
   Depending on your location, you may have the following rights:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications.
• Restrict or object to data processing under certain conditions.
• Request data portability where applicable.

9. Children’s Privacy
   Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us for removal.
10. Changes to This Privacy Policy
    We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
    If you have any questions about this Privacy Policy or your data, please contact us at:
    info.bimwala@gmail.com
    12/2, Ward no. 9, Pataudi, Gurugram 122503 Haryana, IN
    Call Us : +91 999 277 1510